With over 30 years experience in commercial, industrial, and multifamily property management,
Brookside has developed systems and processes to allow for thorough property oversight,
maintenance, and execution of a plan in accordance with each Owner’s strategy.
Our approach to each project includes the consultative development of a comprehensive plan
with each property Owner. These plans include multi-year budgeting and ongoing forecasting
and review of income and expenses, debt maturities, and maintenance and capital
expenditures to ensure each asset is managed to the financial expectation of our clients.
The key elements of these plans include:
Accounting
Brookside offers full-service-in-house accounting services for our Owner clients. Each month,
our talented team of accountants and CPAs closes the books and prepares comprehensive
financial reporting for each of our over 300 commercial, industrial, and multifamily properties
under management.
Our accounting and property managers share a fully integrated software platform - ensuring
there is no “communication gap” and that each has access to real-time currently updated
information.
Operations and Facilities Management
Brookside’s property management team has a thorough understanding of building
construction, building components, and mechanical systems found in commercial, industrial,
and multifamily properties.
With approximately 3.7 million square feet of commercial space, and over 12,000 apartment
units under management, it became important to organize and track the thousands of building
Accordingly, new proprietary software was developed in house to track and log the age,
condition, and service notes and maintain accurate warranty information for the various
building systems under our care. This allows for better tracking, faster maintenance and
service response time, and facilitates mid and long range budgeting and decision making.
Tenant Relations and Retention
Whether talking about national credit retailers and restaurants, or studio apartment residents -
Tenants are the lifeblood of any property. Effectively tracking and measuring potential turnover
and developing strategies to reduce that turnover has a meaningful impact on the financial
performance of any asset.
Brookside’s property and asset managers constantly look for new ways to attract and retain
tenants. In addition to regular face to face contact, this typically includes tenant surveys and
close coordination with our project leasing teams. For larger properties or when in alignment
with Ownership goals, Brookside multifamily managers create exciting programming and offer
compelling renewal incentives to provide residents with a sense of community and strong
property loyalty.
Cost Control
Brookside works to utilize its 30 years management experience and large portfolio of properties
to pass along cost savings opportunities to our clients.
We pride ourselves on maintaining outstanding vendor relationships, ensuring competitive
pricing and fast responses for scheduled maintenance work orders or emergencies.
Whether bidding out property insurance policies across our portfolio, or negotiating portfolio
wide or cross-property vendor contracts, we work to pass along economies of scale and cost
savings to our clients and tenants.